OrderDynamics System Status
All Systems Operational

Updated a few seconds ago

Commerce Manager




Operational

Stores




Operational

ECP Store Fronts




Operational

Web Services




Operational

Backend Commerce Services




Operational

Preorder Services




Operational

Task Scheduler




Operational

Global Address Services




Operational

DNS




Operational

Image Generation




Operational

Tokenization Services




Operational

Tecsys Support




Operational

Developer Virtual Machines




Operational

REST API Layer




Operational

Business Intelligence




Operational

External Services

Avalara

Azure

Datadog

SendGrid

Locations

Scheduled Maintenance

Platform Release 25.5 for Sandbox - First DeployPlanned Maintenance

Schedule

August 19, 2025 10:00AM - 1:00PM EDT
August 19, 2025 2:00PM - 5:00PM UTC

Components

Commerce Manager, Stores, Web Services, Backend Commerce Services, Preorder Services, Task Scheduler, Global Address Services, REST API Layer, Business Intelligence

Locations

Sandbox (Azure Canada Central)

Description

We will be deploying our Platform release 25.5 to Sandbox on Tuesday August 19th at 10am ET. This release includes upgrades to our Stores and Commerce Manager applications, as well as API upgrades. The release notes are available at https://tecsys.com/hubfs/OD-Release-Notes/Tecsys-OD-Release-Notes-25-5.pdf
Scheduled Infrastructure MaintenancePlanned Maintenance

Schedule

August 24, 2025 9:00PM - 11:59PM EDT
August 25, 2025 1:00AM - 3:59AM UTC

Components

Commerce Manager, Stores, Web Services, Preorder Services, REST API Layer

Locations

AZ1 (Azure West Europe), AZ3 (Azure East US), AZCA (Azure Canada Central)

Description

We will be performing scheduled infrastructure maintenance to enhance the security of our platform communications. As part of this update, starting Aug 24, 2025, we will enforce support for only modern, secure TLS cipher suites used by our platform to communicate over the internet. The following ciphers suites will be supported: <b> TLS_AES_128_GCM_SHA256 TLS_AES_256_GCM_SHA384 TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256 TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 </b> These changes help ensure: - Stronger protection for data transmitted across the platform - Better compliance with industry security standards (e.g., PCI DSS, SOC 2) - Improved compatibility with the latest browsers, devices, and client libraries <b>What does this mean for you?</b> There is no expected downtime during this maintenance. However, we recommend reviewing your systems and integrations to ensure support for TLS 1.2 or later with the cipher suites listed above. If you have any questions or concerns about compatibility, please reach out to our support team via ServiceNow. <b>Test Rollout in Non-Production Environments</b> To help you proactively identify and address any compatibility issues, we will first apply the same TLS cipher enforcement in Sandbox3 and AZPREPROD environments on <b>July 02, 2025</b>. We strongly encourage you to test your systems and integrations in these environments ahead of the production enforcement date. <b>Note:</b> This update only affects inbound communication to our APIs and websites. Outbound calls from our platform are not impacted with this change.